TraumaOne’s aeromedical ambulance service is used exclusively to transport severely injured patients and those suffering from strokes, poison exposures, cardiac emergencies or any number of other critical medical emergencies that would benefit from their rapid response and advanced pre-hospital critical care. TraumaOne Flight Services works in tandem with ShandsCair, the aeromedical ambulance service at UF Health Shands Hospital in Gainesville, with each transporting more than 1,000 patients per year.
The TraumaOne air ambulance network is supported by a staff of highly trained flight paramedics and flight nurses. These medical personnel operate and supervise the air ambulance services from three bases:
- TraumaOne South at Flagler Hospital in St. Augustine (St. Johns County)
- TraumaOne North at Flying M Acres in Yulee (Nassau County)
- TraumaOne Lake City at Lake City Gateway Airport in Lake City (Columbia County)
Each TraumaOne flight crew consists of a pilot, flight nurse and flight paramedic. The TraumaOne flight crew follows specific written protocols for the treatment and transport of medical and trauma patients.
TraumaOne currently utilizes one Bell 407 and two Eurocopter EC135 helicopters provided by MedTrans Corporation. The Bell 407 is based at TraumaOne North in Yulee; the EC135s are based at TraumaOne South in St. Augustine and at TraumaOne Lake City in Lake City. With these three aircraft forming a triad of care, we provide service to EMS agencies and health care facilities within a 150-mile radius. Shands Jacksonville Medical Center, Inc. utilizes Med-Trans Corporation, a Part 135 approved air carrier, operating under FAA certificate # M3XA227H to operate its rotor-wing aircraft. Med-Trans maintains operational control of the aircraft at all times.
- TraumaOne North serves Northeast Florida and Southeast Georgia
- TraumaOne South serves southern Northeast and parts of Central Florida
- TraumaOne Lake City serves northern Central Florida
With overlap in the three service areas, our local communications center will send the closest helicopter and fly those patients to UF Health Jacksonville, UF Health Shands Hospital in Gainesville or the nearest appropriate medical facility.